Cancellation By Us:
We make every effort to fulfill all the orders placed. However, please note that there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, pricing and stock information, or problems identified by our credit and fraud avoidance department.
Our Customer Care Team will communicate to you if all or any portion of your order is cancelled. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
Cancellation By Customer:
Please contact us in case you wish to cancel the Order. On receipt of the cancellation notice, we shall cancel the order and refund the entire amount if the order has not been processed by us. We will not be able to cancel orders that have already been processed or shipped out by us. In some cases, this can happen in an hour after you place the order.
We will refund the money the way the payment was made.
The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days.
Please note that we shall not be responsible for any delays in credit to the Card holder’s credit card account as that is managed by the Card holder’s issuing bank. Please email us at firstname.lastname@example.org if you have any questions.